Privacy Policy

(Privacy Policy : Edited by Raghav)

General: 

1. All ReachIvy.com content (textual, visual and graphic material) is copyright protected. It cannot be replicated, reproduced or shared. ReachIvy.com is a division of Reach Education Pvt. Ltd.
2. ReachIvy.com does not permit you to share your username and password with anyone. The user account is only for the student’s use. ReachIvy.com may cancel or suspend your account if you share your login information with others. ReachIvy.com reserves the right to terminate your account at any point without prior notification to you.
3. While it has been observed that students who opted for a College Selection session with our experts enjoyed a higher success rate, ReachIvy.com is a merit-based, independent organization with NO college affiliations/tie-ups and does not guarantee or promote admissions to any specific schools.

Payment::

4. ReachIvy.com reserves the right to change its pricing and policies without any prior notice.
5. The application work will only commence once ReachIvy.com receives full payment for the service. No part-payments/instalments are permitted.
6. Our charges exclude any bank/transfer/credit card fees. ReachIvy.com will not bear any bank charges/transfer fees.
7. If the client has paid the service fees through an online card service, the client hereby agrees that he/she will not withdraw, or is not entitled to charge back the amount, without the knowledge of ReachIvy.com, in case of payment made by any mode.
8. If the client has paid the money through Credit Card or Net Banking, the client undertakes voluntarily that he/she will not dispute the payment or notify the designated bank for charge back, insisting the bank to withhold or cancel the payment made to ReachIvy.com by the client. The client further undertakes to inform his/her banker that the payment made to the company is genuine, and the transaction is an exception for his/her request to cancel or charge back the payment in his/her favour, including misuse and card loss cases either by him/her or through any one. The applicant agrees to cooperate with ReachIvy.com in this aspect in case ReachIvy.com wishes to defend/ represent the matter in their favour before any bank/ authority.
9. ReachIvy.com has the right to terminate/withdraw their services without refund of service fee if the client: a) does not submit all documents within the stipulated time, b) tries to malign the name of the company in what so ever manner, which tampers the functioning of the business or reputation c) doesn’t respond to the mails and calls made by the company for more than a month.
10. By signing/acknowledging the agreement to avail our services, client cannot withdraw AT ANY POINT during the process because of own personal circumstances which may have changed. It is unacceptable to consider or entertain any form of settlement. We cannot accommodate requests for refunds once services have been provided or when any part of the process has commenced.
11. ReachIvy.com is bound to maintain the confidentiality and privacy of a client. Accordingly, ReachIvy.com takes reasonable steps to protect personal information, collected by ReachIvy.com from misuse and loss and from unauthorized access, modification or disclosure. ReachIvy.com may use and disclose the client’s (and if applicable, the client’s family’s) personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorized by the Privacy Act. In general, RI will disclose the Client’s personal information for the following purposes: a. to conduct our business; b.to communicate with the client; c. to comply with our legal obligations; and d. to help us manage and improve our services.
12. ReachIvy.com is operated and controlled in India with its registered office at Mumbai, Maharashtra. The laws of the Government of India and State Government of Maharashtra will govern the validity, interpretation and performance of this Agreement.
13. The both parties to this agreement mutually agreed to refer all disputes arising out of this contract to the arbitrator. The provisions of arbitration and conciliation act 1996 as amended by the government from time to time will apply for adjudicating of the disputes that may arise or referred to arbitrator by either of parties to the agreement. The jurisdiction of civil court and all other court is expressly barred for adjudicating of the disputes arising out this contract except referring the dispute to arbitrator. The fee of arbitrator shall be paid by the parties to the contract equally irrespective of the fact whoever may approach for arbitration. The courts in Mumbai, Maharashtra alone shall have jurisdiction to try any dispute between the company and any person arising out of any issue concerning the company.
14. Goods and Services Tax (GST) will be applicable on all payments made within India at 18%.
15. Only ONE promotional offer can be applied on an application package at any given point of time.
16. We do not offer any refund / deferral / adjustment / exchange of services.
17. All standalone services are valid for a period of three months from the date of purchase.
18. Counselling packages(4 session package) are valid for 12 months,Counselling packages(8 session package) are valid for 26 month and Counselling packages (2 session package) are valid for 6 months from the date of purchase.
19. All application packages are valid till the end of the financial year (March 31st) in which the student is applying. Year of application will be mentioned on the invoice.
20. Incremental packages are applicable if comprehensive application packages are purchased within the same financial year.
21. Failure to submit the questionnaire/requisite documents duly filled and submitted via email at least 48 hours prior to the session will result in cancellation of your session.

Process:

22. For Masters/MBA the sessions are conducted with the student only.
23. Only Microsoft word and Microsoft excel formats will be accepted on our platforms.
24. For applications, we help with short answers over 150 words or 1500 characters.
25. We do not write essays for students. Our team of experts help with brainstorming and ensure that a stellar essay is submitted post multiple edits.
26. If you are applying for any dual degrees, applications for the same would be considered independently.
27. Essays brainstormed will be the ones edited. Essays once brainstormed cannot be replaced with other essays/essays pertaining to another college application.
28. Financial Aid/ Scholarship Letter/ Wait List Letter/ Post Interview Essay/ Re-applicant Essay are not included in our application packages. Students can avail of the same as an add on to their respective application package.
29. If you do get accepted after working with ReachIvy.com on the application, you will provide a high-resolution photograph (2MB) and/or a 2-minute testimonial on the impact ReachIvy.com had on your application.
30. Last Minute Panic Packages shall cover upto 4 essays per school (upto 2000 words totally).
31. We shall provide free assistance on a 2 comprehensive application package to any student who has worked with us on 7 schools or more and did not receive an Interview invite in the current cycle. Students can avail of this free assistance in their current or next consecutive year.
32. Our expertise is clearly defined in the scope of a package across the website/payment link/invoice. We do not fill in application forms or visa related forms on behalf of students.
33. No optional application question/additional questions/short answers will be brainstormed/edited For Masters 1 SOP Package. Only 1 SOP (up to 1000 words)+ Recos+Resume is included in 1 SOP package.

Events:

34. For any paid events the fees charged is Non Refundable and Non Transferable to other student or for any other event.
35. Parents/Guardians attending the event will have to register and pay the applicable event fees.
36. Time: The In office event is held for 1 hour. 20 Minutes from that hour will be dedicated for students Q&A.
37. Reporting time: Students are required to report to the venue 15 minutes before the start of the event.
38. In case of walk in students or Parents or Guardians: for the paid events you are required to pay the applicable event fees at the time of entry.